Hanwha Life Faces Legal Dispute Over Unpaid Agent Commissions

The business division of Hanwha Financial Life Service (hereinafter referred to as HFL), a subsidiary of Hanwha Life, is facing ongoing controversy over allegedly underpaying promised commissions to certain insurance agents, leading to the conflict escalating into legal action.

The agents have filed a civil lawsuit over unpaid commissions and plan to accuse the head of the business division of embezzlement with the police.

According to the insurance industry on the 12th, 17 insurance agents affiliated with a sales organization contracted with the HFL division have filed a commission claim lawsuit against HFL and the head of the division, identified as Mr. A.

The agents claim they have been working under a contract with Mr. A since January 2022, but allege that the promised commissions were not fully paid.

According to the contract, 65% of the total commission (PCB) generated from life insurance sales was to be paid annually for three years, and for major non-life insurance products, a commission of 700% was to be paid in the month following the contract.

However, the agents argue that Mr. A requested to reduce these payments to 40–62% and that the non-life insurance commissions were also reduced from 700% to 670%. As a result, the 17 agents claim that the total unpaid commissions amount to approximately 50 million KRW.

Meanwhile, HFL maintains that the commissions were paid appropriately in accordance with the contract, further intensifying the conflict between the two parties.

Following this lawsuit, it is reported that other sales organizations are also preparing lawsuits over commission-related issues, raising the likelihood of the controversy spreading among various groups contracted with HFL.


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Hanwha Life Faces Legal Dispute Over Unpaid Agent Commissions